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Policies


ROLLING HILLS OTTAWA POLICIES

Rolling Hills is an adults-only park: children under 18 years of age are not permitted onsite other than designated kids' days/times (your kids/grandkids can visit!).
Site holders must be at least 21 years of age.
The park speed limit is 10km/hour and must be obeyed at all times by all vehicles (motor homes, cars, motorcycles, golf carts etc.)
All signs (i.e. pool, road) must be obeyed.
One RV and one vehicle per site. All other vehicles/trailers must be parked in the parking lot.
No parking on sites not assigned to your vehicle. No parking on grass or park roads.
Washing of RV or vehicle is not permitted.
The park road is the only method of access in/out of the park.
Do not cut across sites that are not your own.
Quite hours are 11pm-8am. No noise louder than an indoor conversation during these times.
Rowdy behaviour, excessive noise or swearing is not tolerated at any time.
No aggressive behaviour (i.e. physical/verbal threats) towards other guests or staff.
Site holders are responsible for the behaviour of their guests.
Visitors must register at The Store. $5 fee per person.
Maximum of 6 guests per site
No alcohol/cannabis consumed off of your sites
No smoking inside any building.
Fireworks are prohibited.
No dangerous or aggressive dog breeds.
All dogs must be on a leash at all times. Dogs may not be left unattended on sites or in trailers. No dogs inside buildings (service dogs excluded). You must pick up after your dog Pets may not make excessive noise or disturb other persons.
Do not wash clothes or dishes in bathrooms.
Clotheslines are not permitted.
Campfires are only permitted in fire pits. Do not move fire pit.
No cutting of trees, branches or debarking.
Burning of pressure treated wood, garbage or leaves is not permitted.
Burning of gasoline or other fuel types is strictly prohibited.
Carpets only permitted for weekend use.
Sites must be maintained to a reasonable level of cleanliness at all times. Failure to maintain your site will result in a $200 cleaning fee.
Please sort and recycle all garbage in appropirate bins.
Trash bins are for daily garbage only (no propane tanks, BBQs, mattresses, chairs, construction materials etc.)
Rolling Hills Campground is not responsible for personal injury or loss/damage to vehicles or personal property.
We reserve the right to evict any and all persons without refund that fail to comply with the rules and regulations or do not respect the rights of other guests and staff.
No tent or car camping is permitted.

Do not share your gate code with others.

Site Requirements
Minimum 2 nights (Friday and Saturday) during weekends in July and August or 3 nights on any long weekend (i.e. Victoria Day, Labour Day, Canada Day).
Site rates are based on a maximum of 4 adults. Additional people are $10 per person per day.

Payment
Full payment due when reservation made.

Cancellation/Change Fees
Full refund if park closed due to government mandated shutdown
A cancellation/change includes shortening a stay (i.e. from 3 nights to 2) or moving from one date to another.
Peak (July-August) weekends and all long weekends:
$25 cancellation fee
Within 7 days of check-in lose full payment
Off-peak (Apr, May, September, October) weekends, all weekdays:
$15
Within 48 hours of check-in lose full payment

Wood
In the Province of Ontario the transportation of wood is prohibited by law. As a result we do not allow wood to be brought on site as it may result in bug infestation. And you don’t want to camp in an empty field! Firewood is available for purchase at our camp store.

Covid-19
Unfortunately with COVID still prevalent we will be starting the year with restrictions in place, but hope to have them lifted as soon as the Provincial Government allows.
There is no guarantee the rules at the time of booking will be the same as when you arrive, including pool access (sigh).
Masks required inside all buildings.
One family unit or 3 unrelated individuals inside the store or washrooms at one time.
CHECK OUT
Check out is 11:00am

ARRIVAL TIMES
1:00 PM - 6:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A 100 percent deposit is collected at the time of purchase. Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are welcome. No dangerous or aggressive dog breeds. All dogs must be on a leash at all times. Dogs may not be left unattended on sites or in trailers. No dogs inside buildings (service dogs excluded). You must pick up after your dog Pets may not make excessive noise or disturb other persons.

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